The following language-specific software installs two language packs. Reinstall the product, choose the correct language, and enter the serial number when prompted. If your serial number is for a different language than the installation language you select (for example, you purchased a German Creative Suite, but attempt to install it in English), you will get an invalid serial number error.
If you have a volume serial number, use the installer that is either downloaded from the Adobe licensing website or obtained from the original DVD accompanying the product.Ignore the hyphens when you enter the serial number.
Serial numbers are 24-character numeric strings.Make sure that the number you enter is the serial number.
The serial number for Windows does not work for Mac OS. To install only some Creative Suite products, choose Custom Install in the Creative Suite installer, and then select the products you want to install. The Creative Suite serial number does not work with an individual product installer.You cannot install these products with the Creative Suite serial number and media. These products require a separate serial number and media. Always use the suite installer, not an installer for a single product, unless you have Acrobat 9, Adobe Premiere Pro CS4 (32 bit), or After Effects CS4 (32 bit).Make sure you are using the correct installer for your product and platform. I get the error 'The serial number is not valid for this product' when installing Creative Suite Adobe Cs5 Master Collection SerialĬomplete the following steps if you enter the serial number for your Creative Suite or stand-alone Adobe product and get the error message “This serial number is not valid for this product.' Solution 1: Check your installer and reenter the serial number The redemption code is a 22-digit alphanumeric code. Find your redemption code on an insert card inside the box. Note: For Elements products, the serial number is located on the Windows DVD sleeve. The serial number is a 24-digit numeric code. Find your serial number on the disc sleeve or on the product box. New serials are added on daily bases to cover new releases of the this application. Even more serial numbers might be present in our database for this title. Find all the serial numbers we have in our database for: Adobe Master Collection.